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Linking Outlook Web App to Google Gmail Overview

For former University of Phoenix students to begin taking full advantage of Outlook Web App, link your University Google Gmail account to your Outlook Web App. By doing this, all your Google email will be automatically copied to your Outlook account, ensuring you do not lose emails.

Note: For additional information about linking Outlook Web App to other email accounts, go here: https://support.office.com/en-nz/article/Connect-to-another-email-account-174da61d-2c8d-4b62-bf4f-8c1dd06a97cf.

How to Link a University Gmail Account to Outlook Web App

To link your University Google Gmail account to the new Outlook Web App, perform the following steps:

  1. On any eCampus page, in the upper right-hand corner, click the Email icon.

    The eCampus Email drop-down appears, as shown in Figure 1:


    Figure 1. eCampus Email Drop-down

  2. Click the blue Inbox button.

    A new window opens in your browser, connecting you to the Outlook Web App with the default inbox displaying.

    Note: If this is the first time you have accessed the Outlook Web App, a pop up window appears, asking you to select your language and time zone. Perform the following steps:

    1. Click the Language field drop-down menu arrow and select the preferred language.
    2. Click the Time Zone field drop-down menu arrow and select the preferred time zone.
    3. Click the Save link.
  3. In the upper right-hand corner, click the gear or Settings icon, as shown in Figure 2:


    Figure 2. Office 365 Inbox Toolbar

    The Settings menu appears, as shown in Figure 3:


    Figure 3. Settings Menu

  4. Select Options.

    The Outlook Mail options menu appears, as shown in Figure 4:


    Figure 4. Outlook Mail options Menu

  5. On the left side of the screen, click the Accounts heading.

    Note: It is only necessary to click the Accounts heading if the Accounts menu is not already expanded.

    The Account menu expands.

  6. Click Connected Accounts.

    The Outlook Connected accounts pane appears.

  7. To add a new account to your Outlook Web App, click the + (Add Account) icon, as shown in Figure 5:


    Figure 5. Connected accounts Page

    The New account connection pane appears.

  8. Enter your existing University Email address username@email.phoenix.edu and (Google) Password in the required fields, as shown in Figure 6:


    Figure 6. New account connection Pane

    Note: If you do not already know your Google password, click the button below to generate a new Google password:

  9. Copy and paste this new password into the Password field.

  10. Click OK.

    An Unsecured Connection warning message appears, as shown in Figure 7:


    Figure 7. Outlook Unsecured Warning Message

  11. Click the Skip button to continue configuring the account settings manually.

    The Choose your connection type pane displays, as shown in Figure 8:


    Figure 8. Choose your connection Pane

  12. Select POP.

  13. Click OK.

    The New POP account connection pane appears, as shown in Figure 9:


    Figure 9. New POP account connection Pane

  14. Fill out the Account information.

  15. In the Email address field, add your university email address. You must modify this address as follows: username@galias.email.phoenix.edu

    Note: You must add ‘galias’ to your email address, as shown above. If it is not added to the email address as shown above, the connection process will fail. The Email address field is the ONLY place that this is required.

  16. The User name field must be your University email address: username@email.phoenix.edu

    Note: Do NOT include ‘galias’ in the User name field.

  17. Enter your Password. If you generated a new password in conjunction with Step 8 above, use that password.

  18. Keep the Leave mail on server check box blank.

  19. In the Incoming server field, enter pop.gmail.com.

  20. Click the Encryption drop-down menu arrow.

    The Encryption drop-down menu appears.

  21. Select SSL from the menu.

  22. Click OK.

Your new Outlook Email account is now linked to your old Google Email account.

You will receive a confirmation email, which you can disregard. This confirmation allows Outlook to send email on behalf of your connected account which will not be needed.

All email imported from Google will be added to your Outlook Web App inbox. However, any labels or folders from Google will not be preserved. You can still create new folders in the Outlook Web App and organize your messages, though, as you had them in your Google Email Account.

Note: Any changes made to messages imported into your Outlook account from the Google connected account will be reflected in your Gmail account. For example, if you delete an imported message in Outlook, it will also be deleted from Google. Use caution when deleting messages.

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